Philips Hue smart bulbs make it possible to turn your lights on and off using a smartphone app or smart speaker in your home. With automation and color-changing bulbs, you can create the perfect atmosphere.
If your bulbs keep turning on after you switch them off, all of that goes to waste. There are a couple of quick fixes for this problem.
You can either uninstall or re- pair your lights.
If the smart bulbs keep turning on by themselves, you may need to pair them again if they don’t work out.
There is an easy way to do this using the Philips Hue app.
- Launch the Philips Hue app on your device
- Go to Settings
- Tap Light setup
- Select the light that keeps turning itself back on
- Choose to Delete the light from your setup
- Read the warnings (yeah, right)
- Confirm you want to delete it
- Now tap Add light and Search for that bulb again
- If you can’t find it by searching, add the serial number instead
- After finding the bulb, name it
- Select Rooms & zones settings to choose where it is located
Disable Your Philips Hue Routines
This is easy to do using the Philips Hue app, which is available an Android and iOS.
If none of these fixes work, there are other ways to disable your Philips Hue lighting system temporarily until you get around to fixing the issue permanently.
- You’ll first need to open up the Philips Hue Bridge. This will allow you to see what’s going wrong with your smart lights. It should be noted that doing so could cause issues with any connected lamps or accessories as well.
- Once opened, scroll down to the bottom of the screen and click on Troubleshoot.
- Scroll through each option until you reach “Disconnect”
- Click Disconnect
- Wait about 30 seconds before reconnecting your devices
You can replace your bulb under the warranty.
If you’re still having trouble getting your Philips Hue bulbs working properly, contact customer service. They’ll be able to help diagnose what could be causing the issue so you don’t end up paying out of pocket for new bulbs.
Product, promotion and warranty contact:
Monday-Friday, 8:00 AM-8:00 PM EST
Check The Power Supply
The most common reason that your bulbs keep coming back on is because the power supply isn’t strong enough to hold the charge needed to keep the lamp powered on. You might notice that one of your bulbs doesn’t seem to be working properly even though others still function normally.
You can put up to 30 lights (based on 50 watt light) on a 15 amp breaker. Up to 40 lights can be put on a 20amp breakers. It is possible to put up to 30 lights on a 15amp breaker.